Introduction

This privacy policy ("Privacy Policy") applies to all visitors and customers of the Horsy.ai hosted services and websites (collectively, the "Website" or "Websites") and self-managed installations, which are offered by Horsy.ai and / or any of its affiliates ("Horsy.ai" or "we" or "us") and describes how we process your personal information in connection with those Websites or self managed installations, customer events and demos, and how we collect information through the use of cookies and related technologies. It also tells you how you can access and update your personal information and describes the data protection rights that may be available under your country’s or state's laws, including (in the European Economic Area ("EEA"), and UK), a right to object to some processing that we carry out or, where we rely on consent, how to withdraw that consent. Please read this Privacy Policy carefully. By accessing or using any part of the Websites or self-managed installations, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

At Horsy.ai we strive to respect the privacy of individual community members and will minimize the information we collect and share. If you do not want to share your information, including personally identifiable information, with other community members and the public, please be thoughtful as to how you interact with our Websites and what information you provide through the Website.

Unless otherwise stated, we act as the data controller for the data processing operations described in this Privacy Policy.

We may provide additional information about our privacy practices in other places - for example, when we ask you to provide personal information in connection with a particular service or when you apply for a job with us.

What information Horsy.ai collects and why

Information from website visitors

Like most website operators, Horsy.ai automatically collects (i) technical information about your device including your device's internet protocol (IP) address; and (ii) information about your visit to our Websites (the referral URL, the content viewed and the content interacted with). 

Some of this information is collected using cookies and related technologies. See below for further information on these technologies. We collect this information to better understand how visitors use our Website, to improve our Website and experience for visitors, and to monitor the security of the Website.

Personal information

You may choose to interact with our Websites in ways that provide us with your personal information. In some instances, a User ID is generated for form and URL tracking, page views, page pings, and usage counts in order to ascertain product performance and development. 

The amount and type of information that Horsy.ai gathers depends on the nature of your interaction with us, as well as the amount of information you choose to share. For example, we ask visitors who want to be part of a waitlist to provide a email address and relevant information. We will also collect the information you provide with us in connection with creating an account on the Website. 

In each case, Horsy.ai collects such personal information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with or your request to Horsy.ai. We may also collect certain personal information during live in-person events and demos. We will not disclose your personal information other than as described in this Privacy Policy.

Information Horsy.ai does not collect

Horsy.ai does not intentionally collect sensitive or special category personal information, such as genetic data, biometric data for the purposes of uniquely identifying a natural person, health information, or religious information.

Horsy.ai does not knowingly collect information from or direct any of our Website or content specifically to children under the age of 18. If we learn or have reason to suspect that a customer is under the age of 18, we will close that account.

We don’t collect any seriously sensitive information, like genetic or biometric data, and definitely no data on children under 18.

If we think you’re under 18, we will close your account.

Lawful basis and purposes for processing your personal information

To fulfill a contract or take steps linked to a contract with you

We use your personal information to:

• administer access to your accounts;

• manage our customer relationships;

• process orders, provide our products and services and send you service-related communications; and

• provide you with customer support.

Legitimate interests

We use your personal information:

• to improve and personalize your experience with us and our Websites and to tailor communications to you;

• to monitor and improve the performance of our products and services for administrative, security and fraud prevention purposes;

• for our own internal functions, management and corporate reporting, and internal research and analytics;

• to enforce compliance with our terms of use and other policies or otherwise in connection with legal claims, compliance, regulatory and investigatory purposes as necessary (including disclosure of such information in connection with legal process or litigation); and

Consent

We may rely on your consent:

• Where you ask us to send marketing information (e.g. newsletter updates) via a medium where we need your consent under applicable law (for example email marketing in some countries);

• Where you give us consent to place cookies or similar technologies;

• On other occasions where we ask for your consent, for the purpose we explain at the time.

You may withdraw your consent at any time through the unsubscribe feature provided with the relevant marketing email or by contacting us using the details in the ‘Contacting Horsy.ai About Your Privacy’ section of this Privacy Policy.

How Horsy.ai uses and protects your personal information

Sharing your information

Horsy.ai may share your personal information with the third-parties listed below for the purposes that are described in this Privacy Policy or otherwise with your consent.

Horsy.ai only shares your personal information with those of its employees, contractors, and affiliated organizations that (i) need to know that personal information in order to process it on Horsy.ai's behalf or to provide services available on the Website, and (ii) that have agreed not to disclose it to others

Service Providers and partners. Horsy.ai engages a number of service providers or partners to manage or support certain aspects of our business operations on our behalf. For instance, we currently use the following service providers who will handle your personal information:

• AWS - cloud data hosting

• Cloudflare - cloud data hosting

• Convertkit - email campaign service provider

• GitHub - Repositories and internal project management tool

• Vercel - cloud data hosting

• Google Workspace - internal collaboration tools

• Onrender - cloud data hosting

• Horsy.ai - app monitoring and User tracking

• Watsap - internal communications tool

Our service providers and partners are required by contract to safeguard any personal information they receive from us and are prohibited from using the personal information for any purpose other than to perform the services as instructed by Horsy.ai.

Legal Requirements. We may disclose personal information to government authorities or other third-parties if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a subpoena, court order or similar legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of any Website or the public, (d) protect against legal liability, (e) to investigate fraud or other unlawful activity, or (f) or as otherwise required or permitted by law.

Horsy.ai takes measures reasonably necessary to protect your personal information against any unauthorized access, use, alteration, or destruction.

Horsy.ai at its sole discretion may make use of company logos where those companies are using the software that we provide. If you have concerns over the use of your logo, please email info@horsy.ai

International transfer of personal information

The Websites are hosted in the United States, and the personal information we collect about our customers' users will be stored and processed on our servers in either the United States or Germany. Information about our customers is processed in the United States by us, and may also be by the service providers and partners listed above. Our employees, contractors and affiliated organizations that process information for us as described above may be located in the United States or in other countries outside of your home country which may have different data protection standards to those which apply in your home country.

Where your personal information is transferred outside of the EEA, Switzerland and UK and where this is to a country which is not subject to an adequacy decision by the EU Commission or considered adequate as determined by applicable data protection laws, we will take steps to ensure your personal information is adequately protected by safeguards such as Standard Contractual Clauses ("SCCs") approved by the EU Commission or by the UK Government.

Horsy.ai complies with the EU-U.S. Data Privacy Framework ("EU-U.S. DPF"), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF") as set forth by the U.S. Department of Commerce. To learn more about the Data Privacy Framework ("DPF") program, please visit EU-US Data Privacy Framework.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Horsy.ai Inc commits to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship

Horsy.ai might have to share your information outside of the country you are in. Horsy.ai is part of the EU-US Data Privacy Framework, so we rely on various mechanisms that this provides to do so.

Disputes

As part of our commitment to the DPF Principles, if you are a resident of the European Union, UK, or Switzerland and you have a privacy or data use concern, please contact Horsy.ai directly at info@Horsy.ai.com and Horsy.ai will use its best efforts to address your concern within 45 days of receipt of your complaint. 

For any DPF disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the DPF's binding arbitration scheme, please see Annex I of the DPF Principles, here. The Federal Trade Commission has investigation and enforcement authority over Horsy.ai’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF

Horsy.ai communications with you

If you are a registered user of the Websites and have supplied your email address, Horsy.ai may occasionally send you an email to tell you about security, system information, new features, solicit your feedback, or just keep you up to date with what's going on with Horsy.ai and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. There's an unsubscribe link located at the bottom of each of the marketing emails we send you so you can stop receiving such emails at any time.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish your request in order to help us clarify or respond to your request or to help us support other customers. We will not publish your personal information in connection with your request.

Horsy.ai will contact you, mainly over email, from time to time. We promise we won’t spam you, but you can unsubscribe whenever you like.

Cookies, tracking technologies and Do Not Track

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Horsy.ai uses cookies to help Horsy.ai identify and track visitors, their usage of the Websites, and their Website access preferences. Horsy.ai visitors who do not wish to have cookies placed on their computers may set their browsers to refuse cookies before using the Websites. Disabling browser cookies may cause certain features of Horsy.ai's websites to not function properly.

To remember you, our system will give you a cookie. It's safe. We’re very careful to only have first-party cookies on our site, including when we embed content from other websites, such as YouTube.

Tracking technologies

We do not use third-party tracking services to collect information about you.

Do Not Track

"Do Not Track" is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third party tracking services. Horsy.ai does not track your online browsing activity on other online services over time and we do not permit third-party services to track your activity on our site. Because we do not share this kind of data with third party services or permit this kind of third party data collection for any of our users, and we do not track our users on third-party websites ourselves, we do not need to respond differently to an individual browser's Do Not Track setting.

Global privacy practices and your rights

Information we collect may be stored and processed in the United States in accordance with this Privacy Policy but we understand that users from other countries may have different expectations and rights with regard to their privacy. For all Website visitors and customers, no matter their country of location, we will:

• provide clear methods of unambiguous, informed consent when we do collect your personal information and where required by applicable law;

• only collect the minimum amount of personal information necessary for the purpose it is collected for, unless you choose to provide us more;

• offer you simple methods of accessing, correcting, or deleting your information that we have collected, with the exception of information you voluntarily provide that is necessary to retain as is for the integrity of our project code as described further below; and

• provide Website customers notice, choice, accountability, security, and access, and we limit the purpose for processing. We also provide our customers a method of recourse and enforcement.

• Right of access to your personal information, to know what information we hold about you.

• Right to correct any incorrect or incomplete personal information about yourself that we hold.

• Right to restrict or suspend our processing of your personal information.

• Right to complain to a supervisory authority if you believe your privacy rights are being violated. In the UK, this will be the Information Commissioner.

Additional rights that may apply to you in certain instances:

• Right of data portability (if our processing is based on consent or a contract and the processing carried out by automated means);

• Right to withdraw consent at any time (if processing is based on consent). If you ask to withdraw your consent, this will not affect any processing which has already taken place at that time.

• Right to object to processing (if processing is based on legitimate interests)

• Right to object to processing of personal data for direct marketing purposes

• Right of erasure of your personal data from our system ("right to be forgotten") if certain grounds are met

These rights may be limited, for example if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

Where we collect personal information to administer your accounts or your contract with us or to comply with our legal obligations, this is mandatory and we will not be able to manage our relationship with you without this. In all other cases, the provision of requested personal information is optional, but this may affect your ability to participate in certain Website-related activities or being able to access and use certain features and services, where the information is needed for those purposes.

To exercise your privacy rights, you can email us at the address given below in the ‘Contacting Horsy.ai About Your Privacy’ section of this Privacy Policy.

Horsy.ai is a EU company, however our users are based all over the world and you still hold lots of rights that we respect.

Data retention and deletion

If you already have an account on the Websites, you may access, update, alter, or delete your basic customer profile information by logging into your account and updating profile settings.

Horsy.ai will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you services through the Website, to comply with legal obligations, resolve disputes, preserve legal rights, or enforce our agreements. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. For instance, in respect of data held for the management of customers and potential customers, we consider the lead time necessary to develop and maintain our commercial relationships and how recent our interactions are with you. We may rectify, update or remove incomplete or inaccurate information, at any time and at our own discretion. For more information on our retention periods you can contact us using the details in the “Contacting Horsy.ai About Your Privacy” section of this Privacy Policy.

TERMS OF SERVICE

These terms apply to any Customer on Horsy.ai. 

1. Introduction

Welcome to our platform. These Terms of Service ("Terms") govern your use of our website, mobile applications, and other services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

2. Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an entity, you further represent and warrant that you have the authority to bind that entity to these Terms.

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you may be required to create an account ("Account"). You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account.

3.2 Account Security

You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these requirements.

4. Use of the Service

4.1 Acceptable Use

You agree to use the Service in accordance with all applicable laws and regulations. You must not:

• Use the Service for any unlawful purpose or for the promotion of illegal activities.

• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

• Interfere with or disrupt the Service or servers or networks connected to the Service.

• Transmit any worms or viruses or any code of a destructive nature.

4.2 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

Copying, distributing, or disclosing any part of the Service in any medium.

Using any automated system, including "robots," "spiders," "offline readers," etc., to access the Service.

Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service.

5. Intellectual Property

5.1 Ownership

All content, trademarks, service marks, trade names, logos, and other intellectual property displayed on the Service are the property of us or our licensors. You are not granted any right or license to use any intellectual property without our prior written permission.

5.2 User Content

By submitting any content (including but not limited to text, photos, videos, and other materials) to the Service, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and perform such content in connection with the Service.

6. Privacy

Our Privacy Policy explains how we collect, use, and disclose information about you. By using the Service, you agree to the collection, use, and disclosure of your information as set forth in our Privacy Policy.

7. Termination

7.1 Termination by You

You may terminate your Account at any time by following the instructions on the Service. Upon termination of your Account, your right to use the Service will immediately cease.

7.2 Termination by Us

We reserve the right to suspend or terminate your Account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or be free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, in no event shall we, our affiliates, directors, employees, licensors, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or usethe Service;

• Any unauthorized access to or use of our servers and / or any personal information stored therein;

• Any interruption or cessation of transmission to or from the Service;

• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party;

• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service;

• User content or the defamatory, offensive, or illegal conduct of any third party.

10. Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, actions, or demands, liabilities, and settlements, including, without limitation, reasonable legal and accounting fees, arising out of or resulting from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Modifications to the Service

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any action related thereto will be governed by the laws of the jurisdiction in which our company is based, without regard to its conflict of laws provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service will be resolved through binding arbitration in accordance with the commercial arbitration rules of the appropriate arbitration body, except that either party may seek injunctive or other equitable relief for any alleged unlawful use of intellectual property.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of the Service, superseding any prior agreements between you and us relating to your use of the Service.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. We may assign or transfer these Terms at our discretion without restriction.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@horsy.ai

Thank you for using our Service.